Privacy Policy

This legal text gives you details about how we collect and process your personal data through the use of our website https://www.taxicarvalencia.com, including any information you may provide through the site when you purchase a product, subscribe to our newsletter or provide your data through the form enabled for that purpose.

By providing us with your data, we inform you that our services are not available to those persons who are prevented by law from giving consent, so when you submit the forms you guarantee that you have sufficient capacity to give consent.

Below we inform you about the data protection policy of: Taxi Car Valencia S.L.

1. Data controller.

Controller contact details:

Taxi Car Valencia S.L. is responsible for your data. (Hereinafter, we, us or our).

2. What data do we collect?

The General Data Protection Regulation defines personal data as any information relating to an identified or identifiable natural person, that is, any information capable of identifying a person. This does not include anonymous or percentage data.

Personal data that may be collected directly from the data subject will be treated confidentially and will be incorporated into the corresponding processing activities owned by Taxi Car Valencia S.L..

On our website we may process certain types of personal data, which may include:

• Identity data: name, surname, ID number and username.
• Contact data: email, telephone and billing address.
• Economic data: bank details and other details of purchases made
• Profile data: username and password
• Marketing and communications data: preferences for receiving marketing communications from us and preferred communication method.

We do not collect any data relating to special categories of personal data (those revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership and information concerning health, genetic or biometric data).

If we are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it, we may not be able to perform such contract or provide the service, and we must be informed in advance.

3. How do we collect your personal data?

The means we use to collect personal data are:

Through the form on our website, through our contact email addresses, by telephone or postal mail, when:

• You request information about our products or services
• You purchase our products
• You subscribe to any of our services or publications

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we understand that it does not meet these requirements or any other law or rule. If this happens, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.

Through technology or automated interactions: on our site we may automatically collect technical data about your equipment, browsing actions and usage patterns. This data is collected through cookies or similar technologies. If you want more information, you can consult our cookie policy here.

Through third parties:

• Google: analytics data or search data. Outside the European Union.

4. Purpose and legitimacy for the use of your data.

The most common uses of your personal data are:

• For the formalisation of a contract between Taxi Car Valencia S.L. and you.
• When you give your consent to the processing of your data.
• When we need it to comply with a legal or regulatory obligation.
• When it is necessary for our legitimate interest or that of a third party.

The User may revoke the consent given at any time by sending an email to taxicarvalencia@gmail.com or by consulting the section on exercising rights below.

Below we attach a table where you can consult the ways in which we will use your personal data and the legitimacy for its use, as well as what type of personal data we will process. We may process some personal data for an additional legal reason, so if you need details you can send an email to taxicarvalencia@gmail.com

We obtain your express consent before sending you any communication, and you may at any time request that we stop sending you communications at taxicarvalencia@gmail.com

When you choose to stop receiving our communications, your personal data will remain stored as a result of the contract entered into by you in order to comply with legal requirements.

Purpose: we will only use your data for the purposes for which we collected it, unless we reasonably consider that we must use it for another reason, notifying you in advance so that you are informed of the legal reason for its processing and provided that the purpose is compatible with the original purpose.

5. How long will we keep your data?

They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from that purpose and from the processing of the data. The provisions of the different regulations regarding the retention period will apply, insofar as they are applicable to this processing.

Data of subscribers by email or form: From the moment the user subscribes until they unsubscribe.

6. Minors.

Taxi Car Valencia S.L. does not authorise minors under 14 years of age to provide their personal data through the means enabled on this website (completion of web forms for service requests, contact or by sending emails). Therefore, persons who provide personal data using such means formally declare that they are over 14 years of age, and Taxi Car Valencia S.L. is exempt from any liability for failure to comply with this requirement.

If your child under the established age limit has provided personal information to Taxi Car Valencia S.L., please contact us so that you may request the exercise of the applicable rights.

In those cases where the services offered by Taxi Car Valencia S.L. are intended for minors under 14 years of age, the means to obtain authorisation from the parents or legal guardians of the minor will be enabled.

7. Exercise of Data Protection Rights:

How to exercise these rights? Users may send a communication to the registered office of Taxi Car Valencia S.L. or to the email address taxicarvalencia@gmail.com, including in both cases a photocopy of their ID card or another similar identification document, to request the exercise of the following rights:

• Access to your personal data: you may ask Taxi Car Valencia S.L. whether it is using your personal data.
• To request their rectification if they are not correct, or to exercise the right to be forgotten with respect to them.
• To request restriction of processing, in which case they will only be retained by Taxi Car Valencia S.L. for the exercise or defence of claims.
• To object to their processing: Taxi Car Valencia S.L. will stop processing the data in the way you indicate, unless for legitimate reasons or for the exercise or defence of possible claims, they must continue to be processed.
• To data portability: if you want your data to be processed by another firm, Taxi Car Valencia S.L. will facilitate the portability of your data to the new controller.

You may use the forms made available by the Spanish Data Protection Agency to exercise the above rights: Here

Complain to the AEPD: if you consider that there is a problem with the way Taxi Car Valencia S.L. is processing your data, you may address your complaints to the corresponding supervisory authority, which in Spain is the Spanish Data Protection Agency.

We will request specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who has no right to receive it.

We will resolve all requests within the legal period of one month. However, it may take us more than one month if your request is particularly complex. In this case, we will notify you and keep you updated.

8. Data communication: service provision.

It is possible that, in the performance of our work, we may need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:

• Service providers that provide system administration and information technology services.
• Professional advisers including lawyers, auditors and insurers who provide banking, legal, insurance and accounting consulting services

All processors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR.

We only allow such processors to process your data for specific purposes and in accordance with our instructions. However, in compliance with transparency, you may request a list of the companies that provide services to us by emailing taxicarvalencia@gmail.com

9. Data Security.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed without authorisation, altered or disclosed. In addition, we limit access to your personal data to those employees, contractor agents and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.

We have implemented procedures to deal with any suspected breach of your personal data and will notify you and the Supervisory Authority if it occurs, as regulated in the GDPR in Articles 33 and 34, a security breach.